FCM 8 - Benefits Management, Continuous Improvement & Success/Failure (PowerPoint PPT)

This is Module 8 of 8 of my popular Fundamentals of Change Management Course.

Module 8 contains 61 slides with the following 4 sessions:

•  Session 1 "Business Benefits Management" – Covers essential elements of managing and measuring business benefits + a case study.
•  Session 2 "Continuous Improvement" – Provides details of the PDCA Cycle Plan, Do, Check and Act methodology.
•  Session 3 "Success & Failure" – Some slides that encapsulate what change success and failure look like.
•  Session 4 "A Short Story" – A short story about a technology change and how success is not quite as it seems.

This and the other 7 modules are the actual slides I use during the course but these will come without context. You also need to be aware that these slides include the animations that I use during the course when you view them in "presentation" mode. The slides have been made available due to strong customer demand for those that prefer the form of learning which focuses on the written word. Reading and writing learners succeed with written information on worksheets, presentations, and other text-heavy resources. They are note-takers and perform strongly when they can reference written text.

Course feedback to date shows the following:

•  WORKSHOP LEADER (not necessarily relevant to this online version but included for completeness) – Was knowledgeable, Presented professionally, Was easily understood, Was enjoyable to listen to, Was easily able to answer questions = 96% Strongly Agree or Agree
•  WORKSHOP CONTENT – Was well structured and thought through, Provided a variety and depth of content, Was at the right level of detail, The slides were easily understandable, The exercise was relevant and worthwhile, The case studies were useful and added-value = 93% Strongly Agree or Agree
•  WORKSHOP OUTCOMES – I acquired new knowledge, I learned new ways of thinking, I learned new ideas to use in the workplace, I want to learn more about Change Management, I would recommend others to participate